E-Government in Malaysia

4:20 AM / Posted by BEN-T1-G3 / comments (0)


E-government is develop by government agencies though IT and e-commerce's such as Wide Area Networks, the Internet, and mobile computing that transform the relations with citizens, businesses, and other arms of government.


The purpose of the E- government is to improve the convenience, accessibility and quality of interactions with citizens and businesses.Besides, it also increased government accountability to citizens, greater public access to information, and cost-effective government. At the same time, it also will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement.The main vision is focuses on effectively and efficiently when deliver the services from the government to the people of Malaysia, and also enabling the government to become more responsive to the needs and wants of its citizens.



Implementation

The users of the E-government can gain a lot of the benefits though the online services, such as payment of income tax, online voting, and license renewal online.It's can increase the effectiveness of the process transaction. Consumers would not willing to spend 1 hour just for the payment at government department such as compound payment and taxes. E- government is very convenience for the internet users because they only need few second to click on www.gov.com.my and help us to solve our problems through internet.

Meanwhile,E-government is very useful but still need to improve because its not only benefits to the internet users,its should benefit to all of the people in Malaysia. Therefore, E-government should develop some website that easy excess and provide multilingual site to the users. I believe E-government will be widely adopted by Malaysian in near future.

There are 7 main pilot projects of the Electronic Government Flagship Application and it is list out as follows:

1) Project Monitoring System (SPP II)

2) Human Resource Management Information System(HRMIS)

3) Generic Office Environment (GOE)

4) Electronic Procurement (EP)

5) Electronic Services (E-Services)

6) Electronic Labour Exchange (ELX)

7) E-Syariah



Citizen's Adoption Strategies

The purpose of the E-government is to provide citizens with accessible, relevant information and quality services that are more convenience than traditional ' brick and mortar' transactions. Citizen citizens’ willingness to adopt and utilize these services are depend to their self-confident to e- transaction. Generally, citizens are expect governmental services with a high degree of quality, quantity, and availability in a 24-hour, seven-days-a-week, and year-round fashion. Government must try their capacity to meet these emerging service needs and demands of citizens to increase the customer satisfaction.This is very important because success and acceptance of e-Government are highly dependent on citizen.


Click here for more details: http://ecommerze.blogspot.com/search/label/e-Government

Learn more about E-government: http://en.wikipedia.org/wiki/E-Government

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A discussion on E-learning offered in Malaysian Universities

12:57 PM / Posted by BEN-T1-G3 / comments (4)



E-learning is the use of technology to enable people to learn anytime and anywhere that include training, the delivering just-in-time information and guidance from the experts. In other words, E-learning is the modern process of education where part of the learning experience takes place without face to face communication between the lecturer and the students. It is also known as distance learning.


E-learning was begun in the late of 1980's in Malaysia. One of the universit, MARA University of Technology is offering distance learning in 1990 but it was not successful due to lack of resources. On December 1998 was the first launched of e-learning system, 70 students enrolled by the time has increases up to 2,000 in 2006. Futhermore, there are more and more universities had moved to e-learning such as Universiti Putra Malaysia(UPM), Malaysia Institute of Management, Open University Malaysia, Universiti Teknologi Malaysia(UTM) and others. However, there are pros and cons of e-learning.

PROS :-

From the student's perspectives, e-learning not only save the cost of travelling but it also save the time of traavelling. This can reduce the family budget. They can reduce the cost of living and expenses for those students are study apart from their hometown. Besides that, e-learning allows students to get the teaching materials and any other recources through e-libraries.

Another pros of e-learning is its time flexibility. One can get online resources, communicate with his/her tutor or even classmates, send his query and writing the term paper at anytime and anywhere with the use of the Internet. It is much easier for them to interact between each other rather than face-to-face communications.

Moreover, e-learning students may have the capability to study on their own space. Unlike traditional setting, e-learning students can study whenever they're free and the online faculty assigns project with a deadline and student can finish their projects at the time they find feasible within the particular deadline.

CONS :-

On the other hand, there are some drawbacks in using e-learning. One of the biggest arguments about e-learning is that it makes students lazy and ineffective, due to being spoon fed by the educational institutions. With e-learning, most of the educational task is done either by the tutor or some sophisticated software, leaving students with simple task of just downloading the notes and reading them. Although this may make the learning much more easier, it may runs the risk of creating independant and lazy students. When these students graduate and enter the working society, they tend to expect all the information to be delivered to them too. Since these students are used to be spoon fed, they become cripples in the working environment and unable to move forward without constant help from others.

However, e-learning will lead to lack of face-to-face communication between students and lecturer, and this will cause to some misunderstanding and conflict may arise. Lecturers may not understand student's needs, demand, interest and motivation and while for the students, they may not really know lecturers wants and requirement for his/her student as well. This may lose the students directions and get confused on the course of activities.

As a conclusion, e-learning will bring advantages and disadvantages to the students. Therefore, solutions are needed to overcome those problems.

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Review A Local, Transactional E-commerce Site

12:19 AM / Posted by BEN-T1-G3 / comments (0)




I am reviewing on the lelong.com.my. It is a local, transactional e-commerce site most popular in Malaysia. It provides many services such as auction, selling, buying and open new e-shop. It also may choose the language that users prefer such as english, chinese or bahasa melayu.It is a success online marketplace in Malaysia. It has more than 3 million of transaction each month. It has more than 1 million customers. It also build a forum for the exchange of information among buyers and sellers in lelong.com.my.

The basic function provided by lelong.com.my as if ebay. Users can register an account to post some picture to sell things. Lelong.com.my only charges the small amount of money from Rm0.30 to Rm3 according to different types of selling process. For buyer, the wide range of items offered in well organized categories ease the buying process. Lelong.com.my also provides open store function that helps seller to create their own online store even they don't have programming knowledge. Only few simple clicks can create a new store with only RM168 per year. Besides that, lelong.com.my also allow users to put their banner in the lelong.com.my website.

Lelong.com.my also provides safe trade service. Lelong.com.my will keep the money of buyers until get instruction from buyer to release the money to seller. This can prevent fraud transaction that easily occurs in virtual marketplace.
Lelong.com.my suits the style of local in Malaysia. Although it success, it should keep on improve on service or the process of transaction to capture more users.


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A new marketing communication tool for companies

4:58 AM / Posted by BEN-T1-G3 / comments (0)

Corporate blog is a weblog published and used by an organization to reach its organizational goals. They have internal corporate blogs and external corporate blogs.
An internal corporate blogs, generally accessed through the corporation's Intranet, is a weblog that any employee can view. Many blogs are also communal, allowing anyone to post to them.
External corporate blogs are biased, though they can also offer a more direct view than traditional communication channels. However, they remain public relations tools. Company employees, teams, or spokespersons share their views in external blogs. It is often used to announce new products and services, to explain and clarify policies, or to react on public criticism on certain issues. (http://en.wikipedia.org/wiki/Corporate_blog)
The key prerequisites for successful corporate blogs:
1. Informal language
2. Symmetric communication (include using comments)
3. Integration with other media and other content.
4. Clear rules and purpose of publishing(regulations)
Setting up corporate blog often leads to challenges concerning the coordination. They are some challenges of corporate blogging:
1. Most do not receive a lot of traffic: It difficult to hit the marketplace as they wish.
2. May require a lot of time: It take long time to set up and update the blog.
3. Our employees do not represent our brand: Some employees may cast the brand name in the wrong way.
4. Being conversational is unnatural: It is difficult to dictates the voice and spirit of blogs created by employees.
5. Blogger can become more popular than the blog itself.

The advantages of the corporate blog:
1. Leaders can communicate directly with customers, suppliers and investors, as well as employees.
2. Blog give the writer an opportunity to answer critics in a controlled forum.
3. Compared with conference or printed memos to all staff, blogs are highly cost effective.

One of the corporate blog with recently added listing is Coca-Cola Conversations (http://www.coca-colaconversations.com/), authored by Phil Mooney, the historian/archivist for the Coca-Cola Company for last 30 years.

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